Pilates Product Warranty Policy
Limited Warranty Coverage: GymFrog warrants that its Pilates Reformers and accompanying accessories (hereafter referred to as "Products") will be free from defects in material and workmanship for a period of one (1) year from the date of purchase (the "Warranty Period"). This Limited Warranty is only applicable to the original purchaser of the Product and is non-transferable.
Coverage Details: During the Warranty Period, GymFrog will, at its discretion, repair or replace any defective Product or part thereof, without charge to the customer. This warranty covers defects arising from normal use of the Product and does not cover damage caused by misuse, negligence, accidents, improper assembly or installation, or unauthorized modification.
Obtaining Warranty Service: To obtain warranty service, the customer must contact GymFrog Customer Support within the Warranty Period and provide proof of purchase. GymFrog may require the customer to return the defective Product or part thereof for inspection and verification.
Exclusions and Limitations: This Limited Warranty does not cover:
- Normal wear and tear, including but not limited to scratches, dents, or cosmetic damage.
- Damage caused by improper storage, handling, or maintenance of the Product.
- Damage caused by use of the Product for commercial purposes or in a commercial environment.
- Damage caused by failure to follow the Product instructions or guidelines provided by GymFrog.
- Any Product that has been repaired or modified by anyone other than GymFrog authorized personnel.
Disclaimer of Consequential Damages: In no event shall GymFrog be liable for any incidental, consequential, indirect, special, or punitive damages arising out of the use or inability to use the Product, even if GymFrog has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Governing Law and Jurisdiction: This Limited Warranty shall be governed by and construed in accordance with the laws of the jurisdiction where the Product was purchased. Any dispute arising under or in connection with this warranty shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Severability: If any provision of this Limited Warranty is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.
Contact Information: For warranty inquiries or to obtain warranty service, please contact GymFrog Customer Support at service@gymfrog.com.
By purchasing and using the GymFrog Pilates Reformers, you agree to be bound by these Warranty Terms and Conditions. GymFrog reserves the right to update or modify these terms at any time without prior notice.