Gymfrog Pilates Reformer Maintenance & Care Guide

To keep your Gymfrog Pilates Reformer in its best condition and ensure long-lasting performance, please follow the care and maintenance instructions below.
This guide applies to all Gymfrog models — including foldable, tower, Cadillac combo, and studio-grade reformers.

1. Daily Maintenance

Before Each Use

Spend 2–3 minutes on a quick pre-use check to prevent issues during training:

  • ✅ Springs – No cracks, deformation, or loose hooks; elasticity should be even.
  • ✅ Ropes / Straps – No fraying or wear; smooth and aligned with pulleys.
  • ✅ Carriage – Slides smoothly without noise or obstruction.
  • ✅ Screws & Connectors – Frame, footbar, and shoulder blocks should be secure and tight.

After Each Use

  • 🧽 Leather & Fabric Surfaces – Wipe with a slightly damp soft cloth or mild soap solution. Avoid alcohol, bleach, or strong chemical cleaners.
  • 🧼 Rails & Wheels – Wipe clean with a dry cloth; apply a small amount of silicone-based lubricant if sliding feels dry (avoid industrial oils).
  • 🧲 Springs & Hooks – Wipe off sweat and moisture to prevent rust.
  • 🪢 Ropes / Straps – Clean with a mild detergent if needed, air dry naturally before storage.

2. Regular Maintenance

Weekly

  • Check spring resistance and rope smoothness.
  • Add 1–2 drops of silicone oil to pulley bearings if needed.
  • Apply a thin layer of leather conditioner every 2 weeks to prevent cracking.

Monthly

  • Tighten all frame, footbar, pulley, and tower screws with the proper wrench.
  • Deep-clean the carriage rails and remove dust or light rust buildup.

Quarterly

  • Adjust rope tension to ensure smooth carriage movement.
  • Replace worn-out or stretched springs showing rust, deformation, or poor rebound.

Yearly

  • Inspect pulleys and bearings; replace if noisy or stuck.
  • Contact Gymfrog for professional replacement if leather or frame damage occurs.

3. Long-Term Storage

When storing your reformer for an extended period:

  • 🧊 Humidity Control – Keep relative humidity between 40%–60%; avoid damp basements or bathrooms.
  • ☀️ Light & Temperature – Store in a cool, shaded place (10°C–30°C); avoid sunlight or heat sources to prevent fading or cracking.
  • 📦 Preparation – Clean all surfaces thoroughly and let them dry.
  • 🪛 Release Tension – Loosen rope adjusters and unhook springs to avoid long-term strain.
  • 🧰 Protective Storage – Wrap detachable parts (shoulder blocks, pulley bars, handles) separately with soft cloths to prevent scratches.

4. Common Issues & Causes

Issue Possible Cause Recommended Action
Carriage sticks or makes noise Dust or debris in the rail / worn bearings Clean rails, inspect and replace wheels or bearings
Frame wobbles or rattles Loose screws / worn rubber feet Tighten all screws, replace foot pads
Spring noise Loose hooks / fatigued or rusty springs Tighten or replace affected springs

5. Usage Precautions

  1. Never use strong acid or alkaline cleaners (e.g., bleach, toilet cleaner).
  2. Avoid wearing clothes or jewelry with sharp metal edges during training.
  3. Do not hit or pull the carriage or ropes violently.
  4. Never exceed the maximum load capacity (usually 250–300 lbs / 115–135 kg).
  5. Stop using the reformer immediately if abnormal sounds, deformation, or looseness occur, and contact Gymfrog support.

6. Customer Support

For replacement parts, technical assistance, or professional maintenance:
📧 service@gymfrog.com
🌐 www.gymfrog.com

Our after-sales team will be happy to assist you with fast and professional service.